Our 45-day guarantee

Evaluate any tool from Veldform. If it fails to meet your requirements, return it within 45 days for a full reimbursement of the purchase price.

The promise

Items may be returned within 45 days of delivery for any stated reason. Reimbursements are credited to the initial payment source within 3 business days of warehouse receipt.

45-day returns

Valid for any reason, including discretionary returns.

Insured delivery

Consignments damaged or lost during shipment are replaced or fully refunded at our expense.

Secure payment

Settlement via cash upon delivery or bank transfer: zero advance card transactions and zero payment card data retained.

Real support

A support specialist responds to inquiries at [email protected] within one business day.

How to claim

Submit your order reference by email to [email protected].
Our desk issues a return merchandise authorization number and dispatch address within one business day.
Dispatch the parcel; reimbursement is processed upon verified receipt at our facility.

Complete provisions are documented on the Returns policy and Delivery terms policy pages.